Contact information
Merchant Name: PURATHANA
Customer Support Contact: purathana9@gmail.com
Business address: PURATHANA, No.8 ,19th cross,20th B main road,kaveri road,JP nagar 5th phase, road, 560078 Banglore KA, India
Phone Number: +919980247775
Customer Care: +91 9980247775
Email: coldnaturalorganics@gmail.com
FSSAI License: 21226194001888
Cold Natural Organics · JP Nagar, Bangalore
Merchant Name: PURATHANA
Customer Support Contact: purathana9@gmail.com
Business address: PURATHANA, No.8 ,19th cross,20th B main road,kaveri road,JP nagar 5th phase, road, 560078 Banglore KA, India
Phone Number: +919980247775
Official Registration Certificate under FSS Act, 2006
Operating Brand: Purathana Cold Pressed Edible Oils
Anuradha Srinath
#8, 20th Main, 19th cross, SMS layout, JP Nagar 5th phase, Bangalore South, Karnataka, 560078, India
Last Updated: September 2026 | Governing Law: Bangalore, Karnataka, India
This website is operated by Cold Natural Organics (trading under the brand name Purathana). Throughout the site, the terms "we", "us", and "our" refer to Cold Natural Organics. By visiting our site and/or purchasing cold-pressed edible oils from us, you engage in our "Service" and agree to be bound by the following terms and conditions.
All descriptions of products and product pricing are subject to change at any time without notice. All prices are quoted in Indian Rupees (INR ₹) and are inclusive of all applicable statutory taxes (GST). We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.
We facilitate payments through authorized, RBI-compliant payment gateways, including PhonePe, UPI, Debit Cards, Credit Cards, Net Banking, as well as Cash on Delivery (COD) at your doorstep across India. We do not store any sensitive card numbers, CVVs, or bank credentials on our servers.
For any legal or operational inquiries, contact:
Cold Natural Organics
Anuradha Srinath
Address: #8, 20th Main, 19th cross, SMS layout, JP Nagar 5th phase, Bangalore South, Karnataka, 560078
Phone: +91 9980247775 | Email: coldnaturalorganics@gmail.com
FSSAI License: 21226194001888
Last Updated: September 2026 | Cold Natural Organics
When you place an order on Purathana (Cold Natural Organics), we collect personal information you provide, such as your full name, shipping address, contact phone number, and email address, strictly to fulfill your order and communicate tracking updates.
Your payment data is encrypted and securely processed by PhonePe and certified banking partners adhering to PCI-DSS standards. We never store or view your full credit/debit card numbers or bank passwords.
We do not sell, rent, or trade your personal data. We only share delivery details with reputable courier partners (such as Delhivery and BlueDart) solely for the fulfillment of your package.
In accordance with Information Technology Act 2000, for any concerns regarding your data, please contact our designated Grievance Officer:
Grievance Officer: Keerthi Samyuk
Cold Natural Organics
Anuradha Srinath
Address: #8, 20th Main, 19th cross, SMS layout, JP Nagar 5th phase, Bangalore South, Karnataka, 560078
Phone: +91 9980247775 | Email: coldnaturalorganics@gmail.com
Cold Natural Organics · Reliable Pan-India Delivery
All orders are processed and freshly dispatched within 24 business hours directly from our Bangalore mill. Orders placed on Sundays or national holidays are dispatched the following business day.
We provide Free Express Shipping on all orders of 5 Litres and above across India. For orders below 5 Litres, a flat delivery fee of ₹100 applies at checkout.
We partner with premier logistics carriers including Delhivery, BlueDart, and SpeedPost. Once dispatched, a live tracking link with airway bill (AWB) number is automatically shared via SMS, WhatsApp, and Email.
If you experience any transit delays, contact our logistics desk immediately at +91 9980247775 or coldnaturalorganics@gmail.com.
Customer Protection Guarantee · Cold Natural Organics
Customers can cancel orders anytime before dispatch by calling or messaging our support team at +91 9980247775 or emailing coldnaturalorganics@gmail.com. Once cancelled, a 100% full refund is initiated immediately.
Due to the consumable nature of food-grade cold-pressed edible oils, opened or used bottles cannot be returned for general hygiene reasons. However, if your order arrives damaged, leaking, tampered, or defective during transit, we provide a 100% immediate free replacement or full refund without hassle.
Please share photos or a brief video of the damaged packaging to +91 9980247775 or coldnaturalorganics@gmail.com within 7 days of delivery.
Once approved, refunds for prepaid orders are credited back directly to the original payment source (PhonePe UPI / Debit Card / Credit Card / Bank Account) within 5 to 7 business days. For Cash on Delivery (COD) orders, refunds are credited securely via instant UPI transfer or NEFT upon customer confirmation.
Cold Natural Organics
Anuradha Srinath
Address: #8, 20th Main, 19th cross, SMS layout, JP Nagar 5th phase, Bangalore South, Karnataka, 560078
Customer Support Phone: +91 9980247775
Email: coldnaturalorganics@gmail.com